At one of my projects I was assigned to configure two NetScalers in HA pair. Because of a delay in procurement the licenses were delivered later than expected. It gave me some time to work on a backup script for the NetScalers but more of that in another blogpost.
Today I received a My Citrix login to allocate my NetScaler licenses, all licenses where available, the Citrix NetScaler VPX license, the Access Gateway base license and all Universal Access licenses. So I allocated the Citrix NetScaler VPX license based on ID number and the Access Gateway and universal access licenses based on hostname and fired up the web-based console of my primary NetScaler. I got the Quick Setup wizard (although I already configured a NSIP, SNIP, Hostname, changed the nsroot password etc etc) because of.. the missing license file so I walked trough the wizard without changing the values and uploaded the .lic file I allocated from the MyCitrix page and got the following error ‘Failed to upload file’.
WT… Google to the rescue! But this time Google didn’t came to the rescue, apparently I was the first one to hit this problem. After some serious mind pounding I figured it out, while I was writing the backup script I got the wrong command line switch and removed some directories #facepalm. One of those directories was the ‘license’. After logging in with WinSCP I could recreate the ‘license’ folder and I copied the permissions from one of the other NetScalers I was running. After creating that new license folder I was able to upload the allocated license file to the NetScaler.
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