Comments on: Citrix NetScaler ‘Failed to upload file’

By: Adrian Billingsley

Adrian Billingsley — Thu, 14 Jan 2016 16:56:23 +0000

Perfect that worked for me too – empty /nsconfig/ssh and reboot. now I can upload the license file 🙂
I was receiving similar error with the 11.0 vpx on windows 10 HyperV.

Thx

By: A NEW XENDESKTOP 7.6 INSTALLATION, ‘UNABLE TO UPLOAD DISK’ | Tanny Ahmad – I.T. Infrastructure

Thu, 05 Feb 2015 18:50:03 +0000

[…] Citrix NetScaler ‘Failed to upload file’ […]

By: Dani Sarfati

Dani Sarfati — Thu, 16 Oct 2014 12:51:25 +0000

In reply to Mat.

Brillliant, this was exactly the issue I had. For people who aren’t too familiar with FreeBSD, here are the instructions I followed.

I as well was using Hyper-V, so this may be an issue with the hyper-V builds (in my case I was trying to deploy 10.5 VPX express)

On the Netscaler console, there were messages constantly saying sshd was not running.

Here is how I resolved it:

1) Launch the netscaler console using the Hyper-V console
2) login using nsroot username
3) type in ‘shell’ and hit enter
4) type in the following commands:
cd /nsroot/ssh
rm *
5) reboot the netscaler using the web console

By: Mat

Mat — Thu, 15 May 2014 21:36:57 +0000

Hi, I also had this issue and found the following:

http://www.markbrilman.nl/2014/02/tutorial-setup-netscaler-vpx-on-microsoft-windows-server-2012-r2-hyper-v/

This led me to the solution listed at the bottom:

Error: Network Communication error uploading the license file. During troubleshooting I noticed the NetScaler wasn’t listening on port 22/SSH. When trying to start the SSH Daemon with the /usr/sbin/sshd -f /etc/sshd_config command I got strange errors saying: Could not load host key: /nsconfig/ssh/ssh_host_rsa_key | Could not load host key: /nsconfig/ssh/ssh_host_dsa_key. I tried re-generating the files with ssh-keygen. Checked permissions. In the end I just emptied the /nsconfig/ssh directory and rebooted my VPX. Then the problem was solved and I could upload my license too.

By: Stefan Schipper

Stefan Schipper — Tue, 13 May 2014 12:34:21 +0000

Hi, where should the license folder be located? I downloaded the netscaler vpx for testing purposes and I am not able to upload the license file. It just says failed to upload file Reason: Not authorized to execute this command. Any idea?

By: Chris Martyn

Chris Martyn — Wed, 09 Apr 2014 05:11:32 +0000

this was exactly happens with me,. this is really helping stuff, thanks

By: Jonathan Pitre (@PitreJonathan)

Jonathan Pitre (@PitreJonathan) — Tue, 07 Jan 2014 15:40:32 +0000

I had a similar issue when I updating the NetScaler firmware, in my case I was uploading the bin file form my laptop which was outside of the customer domain. I tried from an internal machine and it took just a few seconds and worked like a charm.