Recently I did an installation of the Citrix Web Interface 5.4 and noticed a delay on displaying the first page after restarting the server, this problem happened also when I restarted the IIS Service. I found CTX117273:
After restarting IIS, or rebooting the Web Interface server, it takes up to one minute to get the Welcome page for the first user.
- Install Web interface 5.0.1.
- Restart IIS.
- Connect to a Web Interface site. The first connection is very slow and it takes up to one minute to get the Welcome page for the first user.
- All other connections are normal until you restart IIS again.
This issue is caused by a CRL check sent to Verisign. If the Web Interface server cannot access the internet, the CRL check fails and times out.
- Check in IIS for the ASP.net version that is in use with the Web Interface site.
Modify Aspnet.config in the following directory
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727 (If Web Interface uses .Net framework v2.0.50727)
- Add the following lines to your ASPNET.CONFIG or APP.CONFIG file:
<?xml version=”1.0″ encoding=”utf-8″?>
The target server for the WI installation was indeed a local server with no internet access what so ever so it matched the problem. After changing the .config file I didn’t experience the delay after restarting IIS.
The following two tabs change content below.
Kees Baggerman is a Staff Solutions Architect for End User Computing at Nutanix. Kees has driven numerous Microsoft and Citrix, and RES infrastructures functional/technical designs, migrations, implementations engagements over the years.
Latest posts by Kees Baggerman (see all)
- Nutanix AHV and Citrix MCS: Adding a persistent disk via Powershell – v2 - November 19, 2019
- Recovering a Protection Domain snapshot to a VM - September 13, 2019
- Checking power settings on VMs using powershell - September 11, 2019
- Updated: VM Reporting Script for Nutanix with Powershell - July 3, 2019
- Updated (again!): VM Reporting Script for Nutanix AHV/vSphere with Powershell - June 17, 2019
Leave a Reply