My experience with Citrix ShareFile Drive Mapper

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Kees Baggerman·Senior Technical Director at Nutanix – Former Citrix CTP – NVIDIA Enterprise Platform Advisor – 15+ years in EUC

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When Citrix announced the ShareFile Drive Mapper I wanted to give it a go, it’s something Microsoft can’t (won’t?) offer for OneDrive so it’s a nice differentiator. This solution will connect to your Citrix ShareFile account and present the data in ShareFile as a local drive including drive letter. Certainly convenient in VDI scenario’s where you want access to your files as if they’re local but don’t want to consume the storage on the target platform for your VDI deployment.

The actual download can be found here and offers the following downloads:

I downloaded the software and ignored all documentation completely ;-). After downloading the software I logged on to my desktop and ran the installer, I had to run the installer as ‘another user aka administrator’ as my default account doesn’t have any admin rights. The installation went flawless until I wanted to configure the Drive Mapper using my account details:

After that very descriptive error message I started googling and quickly configured the corresponding GPOs and checked if I was allowed to use Drive Mapper in the ShareFile control plane:

The registry of my VM after setting the GPOs:

Even with both of these settings I got the error message above until I got so annoyed with the error message that I removed the installation, made myself local admin and reinstalled the software which turned out to be the solution. Somehow the installer didn’t like the fact that it was installed using ‘Install as another user’ option in Windows, after using my own user account I had no issues configuring. I realize it’s just a short blog but hopefully it saves you from the time I had to spend to wrap my head around this.

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Kees Baggerman

Kees Baggerman is Senior Technical Director — Performance & Solutions Engineering R&D at Nutanix, where he leads a global team responsible for defining how enterprise applications are delivered on the Nutanix platform. A former Citrix Technology Professional and NVIDIA Enterprise Platform Advisor, he has spent 15+ years driving EUC strategy and technical direction across architecture, product, and customer success. He has been writing here since 2011 — sharing what he learns at the intersection of platform engineering and enterprise IT.

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Kees Baggerman

Senior Technical Director at Nutanix - Former Citrix CTP - NVIDIA Enterprise Platform Advisor - 15+ years in EUC

Kees Baggerman is Senior Technical Director — Performance & Solutions Engineering R&D at Nutanix, where he leads a global team responsible for defining how enterprise applications are delivered on the Nutanix platform. A former Citrix Technology Professional and NVIDIA Enterprise Platform Advisor, he has spent 15+ years driving EUC strategy and technical direction across architecture, product, and customer success. He has been writing here since 2011 — sharing what he learns at the intersection of platform engineering and enterprise IT.

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